Welcome to knwbility!

These terms and conditions outline the rules and regulations for the use of KNWBILITY’s Website, located at https://www.knwbility.com/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use knwbility if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the Terms And Conditions Generator and the Free Terms & Conditions Generator.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing knwbility, you agreed to use cookies in agreement with the KNWBILITY’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, KNWBILITY and/or its licensors own the intellectual property rights for all material on knwbility. All intellectual property rights are reserved. You may access this from knwbility for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from knwbility
  • Sell, rent or sub-license material from knwbility
  • Reproduce, duplicate or copy material from knwbility
  • Redistribute content from knwbility

Intellectual property of Knwbility DMCC, Not for distribution, reuse, resale or reproduction without written permission.

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. KNWBILITY does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of KNWBILITY,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, KNWBILITY shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

KNWBILITY reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant KNWBILITY a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.


The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of KNWBILITY; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to KNWBILITY. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of KNWBILITY’s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.


We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


Please read Privacy Policy


We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.


If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.




A tax invoice will be emailed on receipt of booking confirmation. Full Payment is due within a week of the invoice date and should be settled immediately if the candidate books a course less than two weeks before the course start date. Payment can be made by electronic transfer or credit card.


If you are unable to attend a course for which you have registered, please contact Knwbility as soon as possible by calling +971 4 448 9191 or emailing [email protected] Delegates must notify Knwbility in writing at least ten business days prior to the workshop or event start date that they wish to transfer to an alternate date. Knwbility will not offer any refund incase the delegates wish to cancel the course, however the amount paid for the course will be held by Knwbility and the delegate may enroll in the same course on a more suitable date.


If a delegate fails to attend a course, even in the case of illness, program fees will not be refunded or allocated to another course. Transfer notification should be made by emailing [email protected]

Please Note: It is the responsibility of the registered person to ensure transfer notifications are received by Knwbility within at least two weeks’ notice.


Please note that Knwbility may change or cancel any class and Knwbility will not be responsible to refund any amounts paid, however Knwbility will offer different dates for the same class and the enrolled trainee can choose the suitable date. If a course has been cancelled, you will be notified ten days prior to the scheduled course date or earlier. We will not be held liable for any costs incurred by the attendee if a course is cancelled or postponed. If travelling to attend a course, we recommend you book a flexible flight in the unlikely event of course cancellation or date change. Knwbility reserves the right to modify course content or substitute presenters at its discretion.

Knwbility’s course material is protected by copyright. The material must not be copied or utilized in any way other than for personal education purposes of the original delegate.


By registering for a workshop, you are consenting for Knwbility to send you information pertaining to your course, such as pre-course survey, venue and post-course support information. Following the course, we may send you other information very occasionally about other courses we think you might be interested in. You can unsubscribe from this at any time.

Please see our Privacy Policy for more details on how we collect and treat your personal information.


A certificate of attendance will be awarded on completion of the course. Courses are not offered as vocational training and will not qualify you for any specific employment. Course credits are not transferable to any accredited educational institution.

If you are a member of a professional association, you may be eligible for Continued Medical Education (CME) points. Please enquire with your association as to whether a particular course satisfies any of your continuing educational requirements.



  • The course fee must be paid prior to receiving course materials.
  • Once materials have been accessed and downloaded, your course fee cannot be refunded.
  • Payments for online courses must be paid by credit card only.
  • We reserve the right to cancel or terminate a course or to refuse any enrolment as permitted by law.

The course materials are designed for individual student use. They are the intellectual property of Knwbility and they cannot be copied, distributed or reproduced in any way except with the written permission of Knwbility.


By registering for an online course, you are consenting for Knwbility to send you information pertaining to your course, such as course details, reminders and support information. During the course access period, emails will generally be sent on a weekly basis. Following your completion of the course, we may send you other information very occasionally about other courses we think you might be interested in. You can unsubscribe from this at any time.

Please see our Privacy Policy for more details on how we collect and treat your personal information.


  1. Knwbility retains the right to exclude access to online courses at its discretion.
  2. Your course access may not be transferred to another party under any circumstances.
  3. You must use all reasonable efforts to keep your username and password confidential.
  4. You must not allow any third party to access the content using your username and password and make use of the content on your behalf.
  5. You must notify Knwbility in writing as soon as you become aware of any unauthorized use of your Knwbility Account, username or password.
  6. You acknowledge and agree that you are liable for, and will indemnify Knwbility, its related entities, affiliates, officers, directors, agents and employees against any and all claims made by a third party arising out of your access to, and use of, the Knwbility website content.



Since the coronavirus (COVID-19) outbreak, the training and education landscape has been changing rapidly. Coronavirus (COVID-19) has impacted every avenue of our lives and altered the way we live – therefore we’ve been changing how we deliver our face-to-face training courses. The rules below must be followed to ensure we keep everybody safe.


In order to keep yourself and others safe during these current times, Knwbility requires that the following be adhered to at all times. This includes self-assessment before arrival and behavior during the course.


All equipment used during the course will be sanitized at the beginning and end of each day, including table tops or any other smooth surfaces, including door handles etc.

Everyone is required to wash their hands regularly for at least 20 seconds each time, or use hand sanitizer if you are unable to access the sinks. This includes:

  • Upon arrival at the training location
  • After using the toilet
  • Before and after eating
  • After blowing your nose, coughing or sneezing
  • And, if you use a tissue, make sure you dispose of it straight away into the bin.


Social distancing measures draw out social interaction between people. You need to be mindful to keep away from others by at least two meters:

  • When entering the classroom, please choose the desk furthest away from the door.
  • Keep your distance in the breakout area by sitting at the tables and chairs provided, at the locations provided (please do not move chairs and tables).
  • Do not queue for access to toilets etc. unless you can keep two meters apart
  • Do not congregate in groups in the breakout area or when smoking outside.


Delegates should bring and wear a face mask at all times when attending courses.

The trainer will reserve the right to insist on the use of face masks by all delegates.

Where delegates will be working within two meters of another person, it is recommended that this is limited to intervals of a maximum of 15 minutes where possible.


We expect that delegates will self-assess and not travel or attend if they are displaying symptoms or are unsure.

Knwbility trainers will instruct people to leave the course if they display the known symptoms and if that occurs, we ask that you will let us know so we can communicate with other delegates. We will participate in any tracking app or method launched so that we can assist with track and trace arrangements.

If you experience COVID-19 symptoms whilst attending a course, you need to inform the trainer immediately and go home, trying not to touch or make contact with anything. If this occurs, we will conduct full sanitization and advise any other delegates.

We will treat every situation sympathetically to avoid embarrassment for the individuals and others potentially involved as much as possible. We will treat every person needing to leave a course sympathetically and rebook where people are following guidance, however, failure to purposefully follow these rules will result in you being asked to leave the training course and venue, without access to any refund.



To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.