Course Details
The Patient access course is a guide to understand the Patient Centric Approach, Client relationship scenarios, Patient service Philosophy and Front Desk responsibilities in the patient Quality of care.
Learning Objectives
By the end of this module, you should be able to:
1.Develop a Patient Centric
Approach
2.Understand the Common Patient
access errors
3. Know the Verification Process of
the patient Demographics and insurance
4.Assess the different types of
insurance cards
5.Understand the Concepts of
Deductible-co-pay and co-insurance
6.Know the Common insurance Denials
codes with examples
7.Learn and Apply the value
Concepts within the Client Relationship Scenario
8.Understand The Patient Service
Philosophy
9.Know how to create and adhere to
patient service standards
10.Culture a Patient Service
commitment of great value
11.Health insurance Plans for the
visitors
